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Raptor Labs · Rewards Program

Loyalty,
made brutal.

Not live yet. Our rewards program is still being set up, so purchases are not earning points just yet. Everything below is what we are building — nothing on this page is being tracked against your account today.

The plan is simple: orders will earn points, tiers will unlock bigger perks, and nothing will quietly expire. We would rather show you the shape of it now than switch it on half-finished.

How it will work

Four steps. Zero friction.

This is the design we are working to. None of it is running against orders yet.

  1. Create your account

    Sign up in under a minute. When the program opens, your balance will be tied to your email — no cards, no apps, no nonsense.

  2. Shop the catalog

    Shop as normal. Once the program is live, qualifying orders will start earning — we are not backdating anything, and we are not pretending otherwise.

  3. Climb the ranks

    The plan is three tiers on lifetime spend, with better multipliers and earlier access higher up.

  4. Redeem your perks

    Points will convert into store credit and member-only offers. We will publish the rules in full before anything goes live.

The program, in outline

Planned, not live.

  1. 01Points multiplierPlanned for the top tier.
  2. 023Tiers to climbBronze, Silver and Gold.
  3. 03A$0Expiry feesPoints will not silently evaporate.
  4. 04TBALaunch dateWe will announce it here first.
Tiers & perks · planned

Three ranks. One clear path.

Every new tier is designed to stack on top of the previous one — you would never lose a perk you had already unlocked.

Planned rewards tiers and their perks. None of these are active yet.
Perk Starter tier Bronze Middle tier Silver Top tier Gold
Points earned per A$1 spent 1.5×
Member-only promos
Priority customer support
First access to limited drops
Exclusive Gold-only pricing
Dedicated concierge support

Tiers are intended to be evaluated on lifetime spend, with no mid-order demotions. Nothing is being evaluated today — this table is a plan, not an entitlement.

What’s in it for you

The full perk list.

Where each perk is expected to sit once the program opens.

Planned · Silver

Members-only pricing

Bundles and prices that are never advertised on the main store.

Planned · Silver

Priority support

Your messages jump the queue and get answered first by our team.

Planned · Gold

Invite-only drops

Gold members first in line for limited-run products and collabs.

Ready when you are

Get your account ready.

An account keeps your order history and addresses in one place today, and it is where the rewards program will appear when we switch it on.

Point multipliers and perks are not final and may change before launch. Nothing is being tracked against your account yet — when the program opens we will say so here and by email.